Owner FAQs

We proudly serve Cleveland, Cleveland Heights, Lakewood, Parma, Parma Heights, Shaker Heights, Euclid, Strongsville, Westlake, Rocky River, Bay Village, Fairview Park, North Olmsted, Brook Park, Maple Heights, Garfield Heights, South Euclid, University Heights, Lyndhurst, Mayfield Heights, Solon, Beachwood, Pepper Pike, Independence, Brecksville, Broadview Heights, North Royalton, Brunswick, Medina, Avon, Avon Lake, Lorain, Elyria, Mentor, Willoughby, Wickliffe, East Cleveland, and surrounding Northeast Ohio communities.

We manage residential properties, specifically specializing in single-family homes, townhomes, condos, and multi-family units ranging from two to eight units.

At Batiya Realty, we provide a full suite of comprehensive property management services for property owners across the metro Cleveland area, including marketing your vacancies, screening and placing tenants, collecting rent, coordinating maintenance, repairs and inspections, handling financial reporting, managing leases and more.

Our team is here for you, ensuring you enjoy the benefits of owning residential properties without the stress or time-commitment.

Our tenant screening process involves reviewing employment, criminal history, credit scores, income, rental references and more. This helps us identify qualified tenants who are more likely to pay their rent on time, renew long-term and take good care of your home.

Our screening process is fully compliant with Ohio’s fair housing laws, ensuring all applicants are treated fairly and equally.

All maintenance, repair and inspection needs are coordinated with a network of trusted contractors and service providers in the Cleveland area. We’ve worked with these contractors for years, and can guarantee that they provide a professional service that’s cost-effective.

We have a team that’s available 24/7 to deal with emergencies, ensuring that our residents are always supported in any urgent situation – day and night, weekend or weekday.

Emergencies include concerns or issues that can impact tenant safety or cause significant property damage, such as plumbing leaks, electrical issues, HVAC failures or security concerns.

If there’s an emergency, tenants are encouraged to call our 24/7 emergency maintenance line as soon as possible. We deal with the matter immediately, and then notify you as quickly as possible to keep you in the loop!

With us, you can rest assured that your tenants will feel safe and that your home will be protected at all times.

Our rent collection system enables you to receive a consistent cash flow every single month.

We provide our tenants with 24/7 access to an online tenant portal, where they can pay their rent without hassle. We then collect the rent and deposit your funds directly into your bank account, making rent collection as stress-free as possible for you.

Failing to pay rent on time is a serious lease violation, especially if the issue persists month after month.

In this situation, we begin with applying late fees and following up with the tenant, followed by initiating the legal Ohio eviction process, if necessary.

While we typically maintain long-term, reliable tenants (our average lease term is 44 months), tenant turnover is bound to occur. To protect your income in this situation and minimize vacancy periods, we immediately obtain and distribute quotes for the renovation in order to minimize vacancy.

Our marketing strategy uses both traditional and modern marketing methods to attract a wide pool of prospective tenants.

We’ve worked in the real estate industry for over 2 decades, so we know how to stay up-to-date on landlord-tenant laws and local regulations.

When you work with our team, you can be sure that we’ll work hard to minimize your liability in all aspects.

Of course! We provide monthly financial reporting through a convenient online owner portal, giving you 24/7 access to all your most crucial financial statements and documents.

This will help you track your cash flow, understand your property’s performance and manage your expenses properly.

At Batiya Realty, we are so confident in our services that we offer many clear guarantees, including:

• Up to $500 reimbursed in legal fees if an eviction occurs.
• Up to $1,000 reimbursed for pet-related damage beyond the security deposit.
• If a tenant we place leaves within 12 months, we replace them at no cost.
• Leasing fees are only charged after the lease is signed and paid.
• Regular inspections, 24/7 maintenance and online access to all reports and statements.

There’s no property management company quite like Batiya Realty! We’re a full-service real estate company providing expertise in buying, selling, renovating, maintaining and managing property. We are a boutique real estate firm that offer personalized service and experience.

We take great care of our clients, and treat every property as if it were our own.

With over two decades of property management experience, we bring honest, relationship-based service to all our property owners.

Plus, we know that long-term contracts are scary. That’s why we offer a month-to-month management with no termination fees or penalties. We believe we should earn your business every day – and we will!

Interested in learning more or getting started? Simply email us at me@richardbjamison.com or call us at 770-744-4811 Ext. 1. We’d love to speak with you and learn more about your goals. We’re confident that our team of experts can provide the services you need to maximize your returns and minimize your stress – it’s what we do best!

We conduct an initial inspection two months after the beginning of all leases, and one annual inspection thereafter, four months before the lease expires/renews.